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Markus Kress

Intelligent Business Process Optimization for the Service Industry

AutorKress, Markus

VerlagKIT Scientific Publishing, Karlsruhe

ISBN9783866444546

Umfang310 S.

Veröffentlicht
am:
11.05.2010

Erscheinungs-
jahr
2010

VerfügbarkeitAktiv

Downloads:

Für Zitate bitte die folgende URL verwenden:
http://dx.doi.org/10.5445/KSP/1000014466

Abstract

The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization.